Advancing Indigenous-Centered Leadership in Healthcare

This three-session course (6 hours total) is designed to empower healthcare leaders with essential knowledge and actionable strategies for leading effectively within Indigenous communities. The program emphasizes performance management techniques, recruitment and retention strategies, and leadership approaches that promote cultural safety, accountability, and continuous improvement. Participants will gain practical tools to foster positive relationships, enhance team dynamics, and drive better outcomes within healthcare settings.

Intended Audience

This program is tailored for:

• Leaders in health and social services, including managers, health directors, supervisors, coordinators, clinical directors, patient service representatives, and others in leadership roles.
  
  

Course Instructors

• Brittany Hertz, RN, BScN, MN
• Gillian Lysyk, RN, BScN

Both instructors have extensive leadership experience and a commitment to fostering culturally safe healthcare environments.

Program Objectives

1. Equip healthcare leaders with practical strategies to build and sustain positive relationships with Indigenous individuals and communities.
2. Develop skills to create supportive work environments rooted in cultural safety and respect for Indigenous perspectives.
3. Provide tools and techniques to recruit, engage, and retain Indigenous staff effectively.

Session 1: Leading with Care

• Key principles of effective leadership.
• Enhancing communication and decision-making skills.
• Building trust and inspiring teams.
• Fostering psychological safety at work.

Session 2: Performance Management

• Fundamentals of performance management in healthcare.
• Strategies for measuring and improving individual and team performance.
• Addressing challenges in managing performance in complex healthcare environments.
• Tools and frameworks for evaluation and feedback.

Session 3: Recruitment and Retention Strategies

• Monitoring and evaluating recruitment and retention efforts.
• Applying transformational leadership principles in healthcare.
• Utilizing employee engagement surveys to foster team growth.
• Course wrap-up and evaluation.

Course Requirements

• Reliable internet connection and a computer or device with video and audio capabilities.
• Commitment to attending all three sessions.
• Active participation in discussions and activities.
• A quiet, distraction-free environment for virtual learning.
  
  

Assessment

• Active engagement in group discussions and interactive exercises throughout the course.
  
  

Delivery Method

The program will be conducted via video conferencing, integrating presentations, group discussions, case studies, interactive activities, and Mentimeter polls to maximize engagement and learning outcomes.

Upon completing this program, learners will receive a Certificate of Completion from the SE Health First Nations, Inuit, and Métis Program in partnership with SE Career College of Health.